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It is our legal duty to protect the privacy of all personal and business data obtained from you while you are using this website. By using this website you give your agreement to the data practices described in this policy, which are outlined below:
This website only collects personal and business data from you with your permission, for example if you register or fill in a form. No personal or business data is collected from you without you knowing about it. Website statistics and technical information is collected from time to time by this website to help us improve our service. This does not contain any personal data.
1. What information do we collect and how do we use it?
We collect and process data that you provide for specific purposes. You will be asked to provide information about yourself when you use certain site facilities, in order to complete your request or transaction. This may include personal information such as your name, email addresses, mailing address and telephone number. We use this data to provide you with the information, products or services that you request from us and to communicate with you. We may keep a record of any contacts you have with us. We may use the information that you provide for record keeping, statistical, or research purposes.
Under the Data Protection Act Law we only retain your information for the purpose it is intended and for no longer than is required in order to provide the service or information you have requested.
If you are a registered user, we may use your details to offer personalised or local services, to notify you of changes to our service, to ask your opinions and to help us to improve our services. As well as the information that you provide to us as set out above, we receive and store a range of website usage information whenever you use this website. We use this to:
- assess the effectiveness of marketing campaigns
- develop and deliver services and information that better meet your needs
The type of website usage information that we collect during your visits to our site includes, for example, the date and time, pages viewed or searched for, resources ordered, subscriptions and reviews made, and other information relating to your usage of our website.
Cookies are small pieces of data given to your browser by a website which may be stored as text files in the cookie directory of your computer. Cookies are not programs and cannot collect information from your computer. They do not damage your computer and are defined as “a piece of text stored on a user’s computer by their web browser. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data” (source: Wikipedia, 2012).
Each website may send cookie data to your browser which may save it if your browser’s preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer, instead relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it.
You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options.
Switching off cookies will still allow you to view the majority of content on our site, however, it will prevent you logging in and so accessing personalised information. It will also stop us remembering your login User ID if you ask us to do so, and may restrict your use of our interactive tools and of some services available through linked sites.
3. Information sharing and disclosure
We will only disclose your information to others where there is a lawful basis to do so. We will not disclose your information except where:
- this is necessary to provide or complete a relevant service to you
- this is required by applicable laws or court orders (for example to prevent or detect crime)
- you give us permission to do so
4. Third party content and linking to other websites
We use leading technologies and security measures to safeguard your information and keep strict security standards to prevent any unauthorised access to it. Our registration system makes use of the Government Gateway. We use industry-standard SSL encryption software when processing sensitive information such as usernames and passwords.
6. Your access to your information
You have a right to request a copy of any personal information that we hold about you. You can a copy of any information held about you and will be asked for appropriate identification when you request copies of personal information.